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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chad Owen

November 14, 2025

5  out of  5
rating by Chad Owen
"Great service, personal, enjoys helping people"
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Femi Euba

November 12, 2025

5  out of  5
rating by Femi Euba
"Ms. Hagerty was very professional and efficient dealing with us. She was very clear and patient with all the intricate details of the process. She was also very easy to talk to and has the ability to be proficient and humorous at the same time, a quality that establishes good rapport with her clients."
We responded:
"Thank you!!"
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SUSAN JANDLE

November 6, 2025

5  out of  5
rating by SUSAN JANDLE
"I spoke with Cassie Arnold about several questions regarding my auto and homeowners insurance. She explained the amounts that we are saving and answered all of my other questions thoroughly. She was very knowledgeable and courteous. I just have to say it was my best experience with talking with any insurance agency. She deserves a good raise! Susan Jandle"
We responded:
"Thank you Susan. We really appreciate your business and are happy to take care of you. Thank you for your feedback!"
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M Mani

November 3, 2025

5  out of  5
rating by M Mani
"Very good experience with them saved me a lot on my condo and vehicle"
We responded:
"So glad we could help you with your condo insurance and auto insurance. We appreciate having your business. "
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chip faust

October 31, 2025

5  out of  5
rating by chip faust
"Nic set everything up for me to get a new windshield for my truck. He even got the replacement company call me, Cliff’s office staff is so helpful anytime we call. Thanks a lot."
We responded:
"Thank you Chip! And if anyone reading this need a new salon /barbershop go check out I-Catchers in Baton Rouge. Chip and his team are great. "
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Sandranee Bacchus

October 28, 2025

5  out of  5
rating by Sandranee Bacchus
"I just spoke to Ms. Geneva at Cliff Ourso Jr. 's office regarding my auto insurance. She assisted me in setting up the beacon application and I am extremely grateful for her assistance. Her patience and knowledge made the entire process smooth. I did not felt rushed or pressured. I couldn't be happier with the process."
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Sederick Armstrong

October 24, 2025

5  out of  5
rating by Sederick Armstrong
"The young Lady that help me today was very professional I ask her to call me today she text me back an said I'll call u at 12 an she did just that she made me feel like she has know me 4 ever I say thank u to the very professional young lady that help me today thank u so much I give her a 10 on all cards ."
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Stephanie Gandy

October 21, 2025

5  out of  5
rating by Stephanie Gandy
"Every experience I have had with this agency has been so pleasant and easy! I just spoke with Nick about some changes to my policy and he was informative and so helpful. Couldn’t recommend them more!"
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Donald Barnette

October 8, 2025

5  out of  5
rating by Donald Barnette
"My wife was in an accident recently. Everyone at State Farm, but especially everyone in Cliff Ourso's office have been WONDERFUL !!! Thank you for your help with this !!!"
We responded:
"Thank you! That’s great to hear. We are happy to help with your insurance needs. "
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Carlos Peters

October 8, 2025

5  out of  5
rating by Carlos Peters
"Veryyyyyyy helpful. Understanding."
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Dean Glaze

October 6, 2025

5  out of  5
rating by Dean Glaze
"Had a great experience with the team at Cliff Ourso, Jr's State Farm office for an auto accident claim. They were fast, efficient, and answered all of my questions when I needed them the most!"
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NANCY BORDELON

September 30, 2025

5  out of  5
rating by NANCY BORDELON
"I have had nothing but positive dealings with Clff Ours Jr. Stae Farm. The entire staff has always been courteous, professional, helpful and responsive. I enjoy doing business with them. Shannon was my most recent contact and was very helpful."
We responded:
"Hey Nancy! Thank you for the years and years you’ve had your insurance with us. We really appreciate you and your family!"
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Deborah Dufrene

September 30, 2025

5  out of  5
rating by Deborah Dufrene
"Shannon was a great agent to work with. She was professional and easy to work with. She is very thorough."
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Mary Still

September 26, 2025

5  out of  5
rating by Mary Still
"Great people to work with. Very professional. They saved me money on both auto and home insurance."
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Kelvin Scott

September 24, 2025

5  out of  5
rating by Kelvin Scott
"I had a great experience working with Kayla Tripode for both my life and auto insurance. She always makes the entire process smooth, answers all my questions clearly, and helped me find the right coverage without any pressure. It’s clear they genuinely care about their clients and take the time to make sure everything is properly set up. I feel confident and well taken care of, and I wouldn’t hesitate to recommend their services to anyone looking for reliable insurance support."
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Lynn Harding

September 12, 2025

5  out of  5
rating by Lynn Harding
"I was fortunate to speak with Mr. Daniel Moore and he exemplified professionalism throughout the entire conversation. He was well abreast on the information I requested therefore I will be contacting him once my husband and I settled down to discuss additional homeowners insurance coverage. Again, thank you Mr. Daniel for your assistance on the call. The Hardings!"
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Adam Whatley

September 11, 2025

5  out of  5
rating by Adam Whatley
"Both Clifton and Daniel were so much help. They helped me with pet insurance, which is a new thing for me to deal with. They really got the job done!"
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tariskala willis

September 11, 2025

5  out of  5
rating by tariskala willis
"He's very easy to talk with and thorough about each step. He offers the best products that he feels that may benefit you BUT puts no pressure to purchase just informs you of the options and and answers any questions you may have to help make your decision. Very helpful and honest. Thanks Shawn!"
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Julie Williams

September 5, 2025

5  out of  5
rating by Julie Williams
"Shannon was very helpful and patiently answered all my questions. I recommend anyone looking for insurance to contact her."
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Marian Davis

September 4, 2025

5  out of  5
rating by Marian Davis
"Shannon was very knowledgeable and friendly. Great customer service!"
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John Bell

August 30, 2025

5  out of  5
rating by John Bell
"Geri was very helpful and professional. She really showed interest in making sure that I received all of the information necessary for me to make the right decision. The best quote that I received. Thanks for all of your help"
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Journey Johnson

August 22, 2025

5  out of  5
rating by Journey Johnson
"Very friendly and helpful!!"
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Keith Johnson

August 21, 2025

5  out of  5
rating by Keith Johnson
"Shannon was super helpful and efficient at what she does!"
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Sherry Kirby

August 13, 2025

5  out of  5
rating by Sherry Kirby
"The staff was very helpful and professional. They assisted me with my insurance needs."
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Jay Wess

August 8, 2025

5  out of  5
rating by Jay Wess
"Ms.Shannon was very helpful. She saved me a lot of money on my mortgage vehicle. And health insurance very polite friendly manners And very patient."