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State Farm® Insurance Agent Cliff Ourso, Jr.

4.9 out of 5 average rating (157 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Laurie Clarke

September 14, 2023

5  out of  5 rating by Laurie Clarke
"Ann Arcement is the best agent by far. She always provides the best customer service."

Darron Davis

July 12, 2023

5  out of  5 rating by Darron Davis
"This office has great service They call back when they say They're very friendly n very helpful"

Cynthia Babbitt

June 27, 2023

5  out of  5 rating by Cynthia Babbitt
"Excellent customer service with Kayla"

Jack Mitchell

June 7, 2023

5  out of  5 rating by Jack Mitchell
"Awesome job !!! great customer service. I have seen Kayla in action .provides great customer care ,but the office also has great work ethic. 👍"

Larita Munier

May 11, 2023

5  out of  5 rating by Larita Munier
"State Farms-Cliff Ourso has the most compassionate and understanding staff that you will ever want when times are tough . I've had to need them in every way manageable and they've been there whenever I needed. I feel them to be a part of my family because I can call on them at anytime and feel the concerns.. I thank God for them all, but I'm especially thankful for Ms. Kayla, with taking the time out in assuring me that everything will work out at this time of my bereavement... A thousand words can not explain how grateful I am for all of them 💖"

Brannon Perilloux

May 1, 2023

5  out of  5 rating by Brannon Perilloux
"Excellent customer service and excellent response time. Very professional."

Timothy Kirby

April 25, 2023

5  out of  5 rating by Timothy Kirby
"She did a great job with helping me in a timely fashion"

Joseph Hebert

April 24, 2023

5  out of  5 rating by Joseph Hebert
"Rayna PreJean is very knowledgeable, understanding. Time sensitive when you call and ask questions for a policy she is right on it quickly."

Molly Larpenteur

April 5, 2023

5  out of  5 rating by Molly Larpenteur
"Kayla is such a joy to work with. She worked quickly and diligently on transferring my out of state policy and tailoring it to my family’s specific needs. Can’t recommend Kayla and Cliff Ourso’s team enough!"

Ryan Waggle

March 22, 2023

5  out of  5 rating by Ryan Waggle
"Everyone in this office is super helpful. Kayla has made switching home owners insurance super simple and easy."

William Holmes, Sr.

March 4, 2023

5  out of  5 rating by William Holmes, Sr.
"I am pleased to do business with your agency. Thanks for the smooth and prompt transition of my insurance coverages."

Susan Hoselle

March 2, 2023

5  out of  5 rating by Susan Hoselle
"Shelby and Cliff Ourso’s team assisted me with some difficulties with my claim. Skyler assisted in moving things along so I could purchase my new car. I greatly appreciated her making things easier!"

Donna Jackson

March 2, 2023

5  out of  5 rating by Donna Jackson
"Everyone is very nice, polite, and professional. What I need is always done. I get the best rates and great service."


March 2, 2023

5  out of  5 rating by CARL WASHINGTON
"Cliff Ourso's state farm office is the best, and Ms Kayla explained everything to me nice and simple for my home and flood insurance needs, l strongly recommend them for any insurance needs that you may have for the best rates and coverage. Ps ask for Kayla Tripode"

Teresa Harbison

February 10, 2023

5  out of  5 rating by Teresa Harbison
"Kayla is on very helpful polite Pearson enjoy when she laughs at my dum stamens she need araise"

Yemane Ghebreiyessus

February 8, 2023

5  out of  5 rating by Yemane Ghebreiyessus
"My experience with Ms. Kayla Tripode was excellent"

UEugene Johnson

January 26, 2023

5  out of  5 rating by UEugene Johnson
"Kayla is my #1 I go to her for everything and she takes care of all my business. I highly recommend her and this agency! I’m not going anywhere else but here!"

John Beck

January 18, 2023

5  out of  5 rating by John Beck
"Over the years, I've had the pleasure of working with the staff at Cliff Ourso Jr. - State Farm Insurance Agent, and they truly exceeded my expectations. Not only were they knowledgeable and professional, but they were also kind and personable. The entire team, led by Cliff, went above and beyond to ensure that my needs were met. I highly recommend Cliff’s agency to anyone needing insurance - you won't be disappointed! Five stars!"


January 16, 2023

5  out of  5 rating by MYRA KEAL
"I have never met Mr. Ourso, but that is on me. I have received invites for sit downs, but it just hadn't been possible. However, I have received assistance from Kayla. And she has been nothing short of phenomenal! At the time of reaching out, I was going through new stages of some scary health issues. Kayla made everything so convenient for me and nearly stress-free, which at the time was a must for me. I do plan to get to the office and meet Mr. Ourso eventually, however as long as Kayla is a member of his team, I know that I will be well taken care of."

Michelle R

December 6, 2022

5  out of  5 rating by Michelle R
"Kayla is awesome. So helpful and knowledgeable. Great agency."

Noelie Rome

November 17, 2022

5  out of  5 rating by Noelie Rome
"The representative was very helpful!!"


November 17, 2022

5  out of  5 rating by JERRY KIMBROUGH
"My experience with Kayla was very professional and she is real gem for the Ourso team.. She went the extra effort for my wife and I. Thank you Kayla ( employee of the Year)"

Gary Williams

October 28, 2022

5  out of  5 rating by Gary Williams
"Kayla is the ultimate professional. She handles my business with courtesy and knowledge!"

Karuscia Shavers

October 4, 2022

5  out of  5 rating by Karuscia Shavers
"Really great, very helpful. Great customer service . The staff shows great concern about what ever you are dealing with. Sometimes I call about insurance and end up talking about work or the kids. It's never a rush we joke and talk like we are close friends you feel important not rush like a number in line. Thanks for all you do."


July 27, 2022

5  out of  5 rating by HONEY BARBER
"Excellent customer service ALL the time. Kayla is so wonderful and pleasant at her job. She’s the BEST!!!!—Katrece B."